1. What do these Terms & Conditions cover?

These Terms & Conditions explain the rules and guidelines for using the Orgayu website, including browsing, purchasing products, and communicating with us. By accessing our site, you agree to these terms.

2. Who owns and operates Orgayu?

Orgayu is a Sri Lankan brand dedicated to promoting authentic Ayurvedic and eco-friendly products. The website, content, and materials belong to Orgayu and are protected by copyright laws.

3. How can I use the website?

You may use the Orgayu website only for lawful purposes such as exploring products or placing genuine orders. Any misuse, fraud, or attempt to damage the website is strictly prohibited.

4. How do product orders work?

When you place an order, you agree to provide accurate personal and payment information. Once an order is confirmed, it will be processed for delivery according to our standard policies.

5. What about pricing and payments?

All prices displayed on our website are in Sri Lankan Rupees (LKR) unless otherwise stated. Payments must be made through secure methods provided on the website, and Orgayu reserves the right to update prices when necessary.

6. What is your return or refund policy?

We ensure the highest product quality, but if an item is damaged or incorrect, you can contact us within a specified period for assistance. Refunds or replacements will be handled according to our product return policy.

7. How is my personal information handled?

Your privacy and personal data are protected under our Privacy Policy. We use your details only for order processing, communication, and service improvements.

8. Can these terms change?

Yes, Orgayu may update these Terms & Conditions at any time without prior notice. Updated versions will be published on this page and will apply immediately after posting.

9. How can I contact Orgayu?

If you have any questions about these Terms & Conditions, please reach out through our official email or contact form available on the website.